Student Services

Welcome to the Urbandale Community School District Student Services section. Student Services provides a variety of support services for students including:

Family Resource Guide

Urbandale CSD Facilitators of Family Outreach (FFOs) are committed to supporting our students and families by connecting them to the services and resources they are looking for.  Especially through the COVID-19 pandemic and throughout our school year, know that Urbandale Schools is here to support you with your concerns. Family Resource Guide

Meal Program

Learn more about our meal program (breakfast and lunch) by visiting our Nutrition Services page.

Parent Guide to Community Resources

We’ve developed a “Parent Guide to Community Resources” to provide families with information about a number of local organizations that can help support daily living needs. Click here to view the Resources Guide.

Metro West Learning Academy

Metro West Learning Academy is an alternative program shared by six school districts: Adel, Dallas Center-Grimes, Johnston, Saydel, Urbandale, and Waukee. Metro West Learning Academy is a student-centered environment with a staff that is committed to creating positive change for students, leading to social, emotional, and academic success for high school graduation and beyond.

Student Services also provides support services for students in the areas of:

  • At-Risk/Dropout Prevention and Homeless
  • English Learners
  • Extended Learning Program
  • Foreign Exchange and International Students
  • Guidance
  • Health Services
  • Home Schooling/Competent Private Instruction
  • Section 504
  • Special Education

To learn more about these services offered by the UCSD, click on a category below.

At-Risk / Dropout Prevention

Facilitators of Family Outreach Services
Facilitators of Family Outreach Services

Homeless Information
Homeless Poster
Board Policy 546

Coordinator of Student, Family, and Community Services
Michele Hamilton

At-Risk Handbook
At-Risk Handbook

Additional Information and Resources
Glossary of At Risk Terms
Board Information Sheet 2021-2022
How to Talk with Children About Suicide
Navigating Children’s Grief
Suicide Prevention

 

English Learners

ESL Mission & Board Information
ESL Mission Statement
ESL Board Information 2020-2021

 

EL Lau Plan
EL Lau Plan 2022-2023
Appendix A Parent Interview Form
Appendix B Service Descriptors
Appendix C Request for Interpreter
Appendix D Instructional and Assessment Strategies of ELL
Appendix E Iowa Guidelines For District Wide Assessments
Appendix F LIEP Models
Appendix G Glossary

 

Extended Learning Program
Foreign Exchange and International Students

Foreign Exchange application (Word doc)
International Student application (Word doc)

Health Services

Please click here to visit the Health Services page.

Home Schooling / Competent Private Instruction

CPI Comparison Chart 2019-2020
CPI Form A
CPI Handbook 2019-2020 Note: Due to the pending legislation from the 2020 session, the Private Instruction Handbook has not yet been updated for the 2020-21 school year.

Section 504

Section 504 Board Information Sheet 2011-2012
Section 504 Board Information Sheet 2012-2013
Section 504 Procedure Manual Body 2014
Appendix_A_section_504_referral_process_flowchart_
Appendix_B_section_504_procedures_checklist_
 Appendix_C_parent_consent_form__1
Appendix_D_consent_to_obtain_and_release_information_
Appendix E 504 Parent Questionnaire
Appendix_F_504_teacher_input_form_
Appendix_G_504_sample_accommodations_
 Appendix_H_504_notification_letter_to_parents_
Appendix_I_eligibility_determination_
Appendix_J_504_student_accommodation_plan___1
Appendix_J_504_student_accommodation_plan__1
Appendix_K_student_accommodation_request_form_
 Appendix_L_section_504_parent_rights_
Appendix_M_504_grievance_procedures_
Appendix_N_504_resources

Special Education

Board Information Special Education 2012-2013
Board Information Special Education 2011
Board Information Special Education 2011-2012
Glossary of Special Education Terms 

Student Assistance Program

All UCSD students and their household family members (parents, guardians and siblings) have access to the Student Assistance Program (SAP) provided by Employee and Family Resources. The Student Assistance Program is here to help you and your family members manage the concerns in your life through free, confidential counseling. Learn more about your Student Assistance Program here. 

 

Student Services Contacts

Dr. Keri Schlueter
Coordinator of Student Services (for assistance with At-Risk/Dropout Prevention, Competent Private Instruction/Home Schooling, English Learners, Foreign Exchange and International Students, Homeless,  Open Enrollment,  and Foster Care Point of Contact)
(515) 457-5004
schlueterk@urbandaleschools.com

Shawna Shanahan
Coordinator of Special Education (for assistance with Special Education)
(515) 457-5024
shanahans@urbandaleschools.com

Dr. Ryan Williamson
Coordinator of Equity and Inclusion (for assistance with Title IX, Harassment / Discrimination issues, Extended Learning Program, Section 504, and the School Counseling Department)
(515) 457-5025
williamsonr@urbandaleschools.com

Loren DeKruyf
Director of Human Resources  (for assistance with Health Services)
(515) 457-5000
dekruyfl@urbandaleschools.com