Welcome to the Urbandale Community School District Student Services section. Student Services provides a variety of support services for students including:
- Bus Transportation
- Family Resource Guide
- Open Enrollment
- Registration—New Students
- Registration—Returning Students
- Student Assistance Program
- Suicide Prevention
Family Resource Guide
Urbandale CSD Facilitators of Family Outreach (FFOs) are committed to supporting our students and families by connecting them to the services and resources they are looking for. Especially through the COVID-19 pandemic and throughout our school year, know that Urbandale Schools is here to support you with your concerns. Family Resource Guide
Learn more about our meal program (breakfast and lunch) by visiting our Nutrition Services page.
Parent Guide to Community Resources
We’ve developed a “Parent Guide to Community Resources” to provide families with information about a number of local organizations that can help support daily living needs. To view the Resources Guide, click here.
Metro West Learning Academy
Metro West Learning Academy is an alternative program shared by six school districts: Adel, Dallas Center-Grimes, Johnston, Saydel, Urbandale, and Waukee. Metro West Learning Academy is a student-centered environment with a staff that is committed to creating positive change for students, leading to social, emotional, and academic success for high school graduation and beyond.
Student Services also provides support services for students in the areas of:
- At-Risk/Dropout Prevention and Homeless
- English Learners
- Extended Learning Program
- Foreign Exchange and International Students
- Health Services
- Home Schooling/Competent Private Instruction
- Section 504
- Special Education
To learn more about these services offered by the UCSD, click on a category below.
Facilitators of Family Outreach Services
Facilitators of Family Outreach Services
Coordinator of Student, Family, and Community Services
Additional Information and Resources
Glossary of At Risk Terms
Board Information Sheets 2014-2015
Board Information Sheets 2015-2016
How to Talk with Children About Suicide
Navigating Children’s Grief
EL Lau Plan
EL Lau Plan 2020-2021
Appendix A Parent Interview Form
Appendix B Service Descriptors
Appendix C Request for Interpreter
Appendix D Instructional and Assessment Strategies of ELL
Appendix E Iowa Guidelines For District Wide Assessments
Appendix F LIEP Models
Appendix G Monitoring Problem Solving Guide
Appendix H Glossary
Appendix I Provisional Identification of English Learners
Section 504 Board Information Sheet 2011-2012
Section 504 Board Information Sheet 2012-2013
Section 504 Procedure Manual Body 2014
Appendix E 504 Parent Questionnaire
All Urbandale students and their families have access to the student assistance program. You do not need a referral. You can call the number directly, let them know you are an Urbandale School family, and request assistance.
- No-cost assessment, referral and short-term counseling for students and their family members for issues such as stress, school concerns, family and other relationship concerns, substance use, self-esteem struggles, and any other concern affecting individual or family well-being.
- Telephone support 24 hours/day, every day of the year.
- Counseling provided in Spanish and English.
- Telephone support and scheduling: (515) 244-6090.
- Learn more about the program by viewing the Student Assistance Program flyer
Student Services Contacts
Dr. Keri Schlueter
Coordinator of Student Services (for assistance with At-Risk/Dropout Prevention, Competent Private Instruction/Home Schooling, English Learners, Foreign Exchange and International Students, Homeless, Open Enrollment, and Foster Care Point of Contact)
Coordinator of Special Education (for assistance with Special Education, Section 504, and Guidance)
Coordinator of Equity and Inclusion (for assistance with Title IX, Harassment / Discrimination issues, Extended Learning Program, and the School Counseling Department)
Director of Human Resources (for assistance with Health Services)